Privacy Policy for https://pier-installation.storysurge.net
Introduction
Welcome to Pier Installation’s online platforms and services! We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy outlines the details of how we handle your personal information and data in adherence to various international privacy laws and regulations. By using our website or engaging with our services, you consent to the practices described herein.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://pier-installation.storysurge.net
- Mobile applications and software developed by Pier Installation
- Online services and tools offered through our platform
- Any other digital assets or resources accessible via our websites
Please note that this policy does not extend to third-party platforms, apps, products, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.
Processing Activities
Our Privacy Policy guides your interactions when:
- You sign up and use our applications as an authorized user account holder.
- You visit any of our websites linked to this policy.
- You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS.
Personal Data Collection
Pier Installation collects a range of personal data, which can be categorized as follows:
Account and User Information:
- User name and login credentials
- Contact details (email, phone number)
- Address for shipping and billing purposes
Payment and Financial Details:
- Payment card information (card type, number, expiration date)
- Bank account numbers
- Transaction history
- Financial records related to our services
Purchase and Order Information:
- Product or service purchases made through our platform
- Order IDs and associated details
- Shopping preferences and past purchase behavior
Mobile Device Identifiers:
- Unique device identifiers (UDIDs)
- Mobile phone numbers for SMS/text communications
- Device model, operating system, and browser type
Location Data:
- Geolocation information from your mobile device or browser settings
- IP addresses associated with your network connection
Feedback and User-Generated Content:
- Reviews, ratings, and comments posted on our platform
- Responses to surveys or feedback forms
- Any content you create, share, or upload using our services
Social Media Information (if integrated):
- Access tokens and user IDs from social media platforms when logging in via social accounts
- Profile pictures and other public social media data (if shared)
Product Interaction Data:
- Pages visited on our websites
- Features or products you interact with or show interest in
- Search queries performed on our platform
We collect this information through various methods, including direct user input, automated technologies (like cookies), and third-party providers who assist us in delivering services.
Cookies and Tracking Technologies
Pier Installation uses cookies and similar tracking tools to enhance your experience on our website and for analytical purposes:
Strictly Necessary Cookies:
These are essential for basic site functionality, account management, and ensuring secure access.
Preference Cookies:
They remember your preferences and settings, such as language selection or layout choices.
Analytics Cookies:
Used to gather user behavior data, track website performance, and understand how visitors interact with our sites. This helps us improve our services and content.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.
Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements. The specific retention periods vary based on the type of data and its usage:
- Account information and user profiles are retained until your account is inactive or closed.
- Payment and financial records are kept for a minimum of seven years due to tax and accounting obligations.
- Purchase history may be archived for longer periods to improve customer service and enable dispute resolution.
- Once the purpose for data collection has ceased, we delete or anonymize the data to ensure privacy.
Security Measures
Pier Installation implements robust security measures to safeguard your personal information:
- Encryption: We use encryption protocols to secure data during transmission and storage, ensuring that sensitive information is protected.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, helping us maintain the safety of your data.
- Access Controls: Our systems have access controls in place, limiting data access only to authorized personnel.
Children’s Privacy
Pier Installation does not knowingly collect or solicit personal information from children under 18 years of age. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities.
Your Rights (Geographical Dependence)
Depending on your location, you may have specific rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you and receive information about its use.
- Right to Rectification: You are entitled to correct any inaccurate or incomplete personal data we possess.
- Right to Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your personal data.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing activities.
- Data Portability: Some regions allow you to receive your personal data in a structured, commonly used format.
For more details on your rights, please refer to the relevant privacy laws applicable in your jurisdiction.
Changes to Privacy Policy
Pier Installation may update this Privacy Policy from time to time. We will notify users of significant changes by posting a prominent notice on our websites or through other communication channels. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding your privacy and data, please contact us at [Privacy Policy Contact Email/Address].